Difficulty downloading apps

ann5
ann5 Member Posts: 3 New User

I have a new acer iconia w700 tablet, when ever I try to download an app from the windows store, a white screen just appears and it will not load. Does anyone know why this could be?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Are you able to download other files from other locations?

     

    This sounds like a Windows Store specific issue.

     

    Are you logged in on a Microsoft account?

  • bhans
    bhans Member Posts: 1 New User

    I have the same product Iconia W700 with the same problem, can not download from app store, i can browse the application list, but when i tried to download, the status always pending. can anyone help?

  • steve_dee1402
    steve_dee1402 Member Posts: 1 New User

    I have had exactly the same problem with my iconia W5. I have been intouch with microft and they say it is definately an acer issue, something to do with the windows 8 that is on a tablet. Acer have their own version, so microsoft dont support it!

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