Acer ATC-705 desktop which freezes and loses work

vab

Have Acer ATC-705 desktop running Windows 10 operating system.  Using Quicken Home and Business 2016 which freezes and loses work I have accomplished in that session.  Yesterday I purchased Quicken Home and Business 2017 which also froze after a longer time.  Have called Quicken help desk 8 times.  I am starting to think Acer problem.  The compatibility test will not let me change the grayed Windows 8 to a Windows 10 and test when ran with the 8 shows incompatible programs.   The frustration is at a maximum.

 

[subject line edited to reflect new topic- old subject line before moving read "Re: Screen cuts out intermittently and keyboard may be possessed..."]

JordanB

 

 

vab,

 

The only suggestion that I can offer you is to update your graphics driver.

 

The links below explain how to manually update your graphics driver to the latest Windows 10 driver.

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

 

https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496

 

Someone else may have some more ideas. 

 

Good luck.