Switch One 10 - Office Mobile Activation

gi1mo2

I had to reset Windows 10 on my Switch one 10, and I can no longer activate MS Office Mobile which was included with the computer. I called MS and they said to call the manufacturer. I called ACER and they told me to call MS. Typical merry-go-round. Any suggestion?

 

I did remove the computer from my MS account, but I can't see a registered version of MS Office Mobile registered anywhere. I don't recall if I needed a key to activate Office Mobile initially on the computer. Everything is in the box, so I would guess not.

Mary-Acer

If you have the model SW5, this likely shipped with a 1 month Try for Free option for Office 365. There is the option to buy Office 2013 or a Subscription to Office 365. The link below shows how to activate Office 365. This should work even though your model may have shipped with a one month free trial. 

 

http://acer.custhelp.com/app/answers/detail/a_id/34248

 

If this does not work please contact Acer support from the info posted at:

 

https://www.acer.com/ac/en/CA/content/service-contact