cOMPUTOR WILL NO LONGER TUEN ON

Scope2932
Scope2932 Member Posts: 1 New User

MODEL # T77H462 2 DAYS AGO MY COMPUTOR CAME UP THAT THE BATTERY WAS LOW, SO I PLUGGED IN THE CHARGER AND THEN THE COMPUTER SHUT DOWN AND I HAVEN'T BEEN ABLE TO START IT SINCE, WHAT COULD BE THE PROBLEM

Answers

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    I believe that is actually a SW5-012 model. The Switch 10... It sounds like it's either not charging or the battery is bad. Are you sure the charger is working? Do you have another you could try or some way test it? If the charger is working then it could be (in order of likelihood) the battery, the DC plug with its wires that connect to the motherboard or the motherboard itself.

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  • Permidion
    Permidion Member Posts: 3 New User

    unplug your device for at least 1h, then plug it again and try to switch it on again