hi when i turn my acer 500 on a little robot w/a spiing circle on his belly shows up-then he lays do

felisha
felisha Member Posts: 1 New User

hi when i turn on my acer 500 a liitle green robot w/a spinning blue circle comes up-then he lays down and has a re triangle over his belly w/ a ! in it. can anyone help-i know nothing about tablets,thanks -f.witt

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    Reset the Tablet by doing the following

     

    1. Switch off  2. Press Vol-up + Power  3. If display goes on: Release power but hold vol-up  3. Toggle Lock switch (On & Off, On & Off)  Screen will display:

    Erasing Userdata..

    Erasing Cache..

     

    If the fault is still there, you need to take the Tablet to the acer repairs for a mainboard replacement.

     

    Regards,

    Freeza

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