No webcam ? Aspire E1-531

quovadisuk
quovadisuk Member Posts: 22 New User

hI 

 

Hi all , have an aspire E1-531 but no webcam ? I have checked the device manager and nothing shows under webcams? ... had the laptop apart to see if any trapped wires are the issue , but all looks fine . I have been on the Acer downloads to see if the drivers are missing , and to see if by downloading a new driver could solve the problem ...BUT... I dont see any?? any ideas ..running windows 8.1 64 bit .. the SNID code is 23615924516 yet when I look for the drivers ... nothing is shown  I see there are drivers for 7 ... but thats all ... PLUS there are no indication as to the correct way to download and install anyway ...can anyone help please .... kind regards 

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    We suggest you reinstall the Operating System to correct this issue.

    If that does not fix the error, we suggest you send your device to repair in your region.

     

    http://www.acer.com/worldwide/

    minimizar para MAXIMIZAR.

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  • quovadisuk
    quovadisuk Member Posts: 22 New User

     

     

     

    Thanks for info , I have replaced the internal webcam un it and its now fine 

     

    kind regards