V3-771g locked bios

Chisha
Chisha Member Posts: 2 New User

I have a v3-771g with insyde h2o BIOS. I was literally trying to remove my bios password to prevent this very situation. I went into bios and entered two blank passwords as instructed in order to remove bios password. After restarting it asked for a password, i tried my old one, boom i was locked out. Thats been the case since September. Iv tried cmos battery removal, iv tried jumping, no luck. Please help. I cant boot into windows or bios. There is no error code, after 3 wrong attempts it just says system will halt then a blank screen, when it restarts it asks for password again. Acer really dropped the ball here coz i doubt am ever buying an acer again, there is no acer  agent in my country, please assist. 

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sorry you are having BIOS problems with your Acer product. We understand this is frustrating but unfortunately the only way to fix this is repair to clear the password. There are locations worldwide and you can contact the nearest service location from this link:

    http://www.acer.com/worldwide/