Acer Aspire ES1-571-33BQ will not boot properly

Geek

Recently, I attempted to install the Anniversary Update to the Windows 10 OS. That downloaded and was installing when my system was interrupted. Someone forced a shutdown before update installation was complete. Now, when I try to power up, it shows the Acer logo as well as the loading icon unique to Windows 10, but the I will see a window pop up and disappear in a fraction of a second and the it gives me status messages reading, "Attempting to recover installation..." and then "Restoring your previous version of Windows..." 

 

I thought to hit F2 to enter the boot menu. I enabled "F12 Boot Menu" while attempting to boot it again... Instead of UEFI Boot Mode, I set to Legacy. This time, it give me a message indicating that there is, " No bootable device..."

 

I try booting again in UEFI, I get those two messages and it keeps crashing and starting up, over and over again.

 

Any ideas of anything else I can try or places or people I might be able to go to?

 

Thanks in advance for your contributions.

Mary-Acer

Sounds like there was a corruption when the update was interrupted. You can try downloading the image from Microsoft which will have the Anniversary update on it already. Instructions on how to do this and install are posted at:

https://www.microsoft.com/en-us/software-download/windows10/

Mary-Acer

Sounds like there was a corruption when the update was interrupted. You can try downloading the image from Microsoft which will have the Anniversary update on it already. Instructions on how to do this and install are posted at:

https://www.microsoft.com/en-us/software-download/windows10/