Aspire v3-772G RAM not fitting in to slots 3 and 4

asbach6288

Hi, I just bought 2x 4gb PC3 12800 SODIMM RAM for my laptop knowing that only 2 of the 4 ram slots are used, but no matter how I position my new RAM sticks they do not fit in to the slots (3 and 4) that are above the already used slots. I've tried putting them in at a slight angle, straight on, etc. but they won't lock in and the metal arms are not lined up to the notches. Any ideas? Thanks.

laurent_14

Hello,

 

I think you have to rotate the memory modules. I'm checking... Yes you do.

Could you give me the brand and part number of the new ones?

 

 

Edited: Add the picture.

laurent_14

Hello,

 

I think you have to rotate the memory modules. I'm checking... Yes you do.

Could you give me the brand and part number of the new ones?

 

 

Edited: Add the picture.

asbach6288

Thanks for the reply. The new sticks are Mushkin PC3 12800 SODIMM 1.5v. 997033 11-11-11-28

asbach6288

Fixed! I did have to rotate the SODIMMS to get them to fit. Thank you.

laurent_14

Sorry but I think you have bought the wrong memory modules. Your laptop only supports DDR3L 1.35V and not DDR3 1.5V.

 

I found them. I confirm these memory modules are not compatible: DDR3.