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PatAl

Hi there, I got this laptop last year to do basic computing, bit of email, word/excel, web...very basic use.  I really only used it once a fortnight for invoicing but as that has increased I havenoticed how slow it is and wondered if it is expected from this model or is there something wroing with it.

It is standard model, so only 2GB RAM.  I have Windows 10 running on it.

 

It is very slow on start up, it can take anywhere from 10-20 minutes for the system updates.  Opening an app takes minutes, if it opens at all.  Sometimes the wheel spins for a while then stops altogether and I have to hit it again.  Word is so tedious.  When saving a document it prompts me to name doc, then after hitting save I have to repeat the process. 

It is forever saying "not responding", pretty much every time I do something - open a new doc, save, open a new tab on firefox or chrome.

Battery lasts about 4 hours and it doesnt warn you that it is about to run out, it just turns off. 

 

It seems odd that a computer would be released that cant do basic functions.  I know it is a basic model but you would expect it to at least be able to open docs, light web use and some email without it being a drawn out drama every time. It is like I have time travelled back to 1996.  It is sooooo slooooooow.

 

So, my questions are:  is this expected performance for this model?  Will 8GB RAM improve it so that it isnt so slow?  OR is it just inherent in this model to be a bit ***** whatever the RAM?

 

I dont want to edit HD movies, I just want to make a few word docs and email them without it being a frustrating hour of perseverence. 

brummyfan2

Hi,

Yes, upgrading the RAM will help improve the performance but if you want to see the improvement in speed, you need to replace the HDD with a SSD, watch out for some deals on Black Friday sales.