unfortunately ,News Republic has stopped working ,how do I fix this ? It also happens with other app

chad59
chad59 Member Posts: 3 New User

when I try to use the above and other apps it comes up  unfortunately ,App Name has stopped working 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Try a factory reset, please backup all your personal data first:

    settings/backup & reset - factory data reset

    I'm not an Acer employee.
  • chad59
    chad59 Member Posts: 3 New User

    I already tried factory reset and cleared cache before resetting .Thanks for answering my post anyway have a good day.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Does this happen without installing applications from google play (so without syncing your account to google)

    I'm not an Acer employee.
  • chad59
    chad59 Member Posts: 3 New User

    yes tried uninstalling updates also .I contacted Acer support and they are going to repair unit will let forum know results as soon as I hear from them