Acer liquid jade s57 start up freeze...

NioUser1
NioUser1 Member Posts: 4 New User

There are few days now that my phone is frozen like ice while start up....can't event restart it....keep freeze...many times on hard reboot...over and over again....can anyone suggest what to do...except from throwing it away....lol 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    try a factory reset.

    I'm not an Acer employee.
  • NioUser1
    NioUser1 Member Posts: 4 New User

    Done that about three times....and another one as we speak.....phone starts but if I close it and open it....freezes again

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    take off any micro SD or SIM and try to boot again.

    if it still freezes...i suspect a ROM issue or motherboard issue, so if you are under warranty, please contact Acer support service.

    I'm not an Acer employee.
  • NioUser1
    NioUser1 Member Posts: 4 New User

    Ok.....I will do so.....many thanks.... I will post any work done with acer Smiley Happy