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FORGOT PASSWORD RESET FOR FACTORY SETTINGS

Hi have dug out my sons old laptop aspire 5315 niether of us can remember the password so we want to return to factory settings but because we cant remember the password we cant do anything  and the hard drive is almost full..

FAQ & Answers

  • Hello,

     

    If the HDD is original, you can restore your laptop from the recovery partition.

    1. Start up your laptop
    2. When you'll see the Acer logo, press [F2] to access to the bios setup utility and check if D2D is enabled in Main.
    3. Press [F10] to save and exit. The laptop will restart automatically
    4. When you'll see the Acer logo, press [ALT]+[F10] to launch Acer eRecovery Management and follow the instructions
    5. For information, the default password is 6 zero (000000)

    Remark: All your personal data will be deleted.

     

    You can also watch this video: Acer eRecovery - Restore Windows from the Recovery Partition

    France
  • Sarah432Sarah432 Member Posts: 23 Troubleshooter
    When you click the power symbol on the sign in screen in the bottom right corner and press shift and click restart at the same time it should take you to a menu. Click troubleshoot, reset this pc, and remove everything. This will restore the device to factory settings, thus removing you account but it will also erase all your data
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