Hi!
First a bit of context. I was using my chromebook when the computer froze and restarted. After restarting I was presented with the message about Chrome OS being missing or damaged.
I tried then recovering it with the recovery media (https://support.google.com/chromebook/answer/6002417?hl=en) but the recovery process would fail at the end of the media verification. I created the media in both Linux and Windows and using two different USB sticks. I also tried in both USB ports (3.0 and 2.0).
Below I leave the details of my Chromebook, the “Tab” message of “Chrome OS is missing or damaged.” and the logs of my last attempt (I attempted twice with that stick, once per USB por so I don’t know if the logs show the last attempt or the two of them).
Chromebook details:
- Acer C720
- Model: PEPPY C6Q-V3A-I9M
“Tab” message:
HWID: PEPPY C6Q-V3A-I9M
recovery_reason: 0x5a No bootable storage device in system
VbSD.flags: 0x00000c00
VbNv.raw: 60 10 00 00 00 02 00 00 00 00 00 00 00 00 00 eb
dev_boot_usb: 0
dev_boot_legacy: 0
dev_boot_signed_only: 0
TPM: fwver=0x00010003 kernver=0x00020001
gbb.flags: 0x00000000
gbb.rootkey: fc68bcb88bf9af1907289a9f377d658b3b9fe5b0
gbb.recovery_key: bf39d0d3e30cbf6a121416d04df4603ad5310779
read-only firmware id: Google_Peppy.4389.78.0
active firmware id: Google_Peppy.4389.78.0
Log messages:
What should I do?
Cheers,
Manu
