Hello, my Acer tablet will not let me type in my username or password nor it will let me reset it.

nicoleb333
nicoleb333 Member Posts: 1 New User

 

Hello, my Acer tablet will not let me type in my username or password nor will it let me reset it , when i press the button. What should i do??

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    Is is not allowing you to type the password on a specific secure site or on all the seccure sites?

     

    Reset the Tablet by doing the following

     

    1. Switch off  2. Press Vol-up + Power  3. If display goes on: Release power but hold vol-up  3. Toggle Lock switch (On & Off, On & Off)  Screen will display:
    Erasing Userdata..

    Erasing Cache..

     

    If the fault is still there, you need to take the Tablet to the acer repairs for a mainboard replacement.

     

    Regards,

    Freeza

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