Hi! I own an acer aspire E 17 laptop. ran into a problem need to restart

Ladyseoseono
Ladyseoseono Member Posts: 1 New User

I own this acer aspire E 17 laptop, upgraded it to windows 10. after that i always have trouble in rebooting.

Now my laptop dont get me to desktop anymore. it always shows "your PC didnt start correctly, press re start or advance option. i tried both but nothing have changed. it alwasy ends up to your pc ran into a problem and need to restart. there is stopcode shown Critical processed died. I also tried system restore but it says system restore not successful an unspecified error occured (0x800700b7)

please  help..i dont have any CD when i bought it.