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Acer Aspire V Nitro Black Edition VN7-792G-709L

Hello,

I have a problem with my Acer ASpire V Nitro Black Edition Laptop - Ultra HD screen.

I have Windows 10 November Update.

From time to time, but not the same period, the screen suddenly goes blank for a second.

I suspect this to be a driver problem.

I tried the acer driver and also the WIndows 10 generic one.

Any ideas to what tests I can do? Or is it a driver in the works for that version of Win 10?

The embedded video card is Intel HD Graphics 530.

 

Thank you.

FAQ & Answers

  • cataduraccatadurac Posts: 3Member

    In this review:

    http://www.digitalcitizen.life/acer-aspire-v-nitro-vn7-592g-black-edition-review-stylish-portable-gaming?page=1

    It mentions the same problem:

    We noticed on occasion random one-second blackouts of the screen, but this is most likely a driver fault ...

    Anyone else having the same problem and found a solution?

  • ShumayalShumayal Posts: 52Member Troubleshooter

    I have the VN7-592G-747C and I can report no such screen going blank issues. Can you please share what do you think 'triggers' the screen flicker?

     

    The issue that I face is with the touchpad being stuttering while scrolling through some webpages and the audio popping/static sounds from the speakers occasionally.

  • cataduraccatadurac Posts: 3Member

    It's nothing that I do to trigger it. I thought about this and I simply left Windows untouched after bootup. And it eventualy got black for a second.

    I suspect the driver for embedded card or something to do with the resolution, i don't know.

    Maybe someone from Acer can solve this or eventualy a new driver for the November Edition of Win 10.

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