Acer Aspire e5-473g

Options
Axel218
Axel218 Member Posts: 9 New User
edited March 2023 in 2016 Archives
So I was using the laptop late at night for music and I fell asleep fully draining the battery. Now today I plugged it to its original charger. Then tried to start the laptop, led flashed blue heard the fans spinning felt the hard drive spinning even pushed the dvd port open and it responded by opening. Now the screen is still black. No acer logo. Tried even connecting it to an hdmi monitor no vga monitor at the moment but still no luck.

I have read other posts about it. Tried fully charging it then making it start. Connecting it to other monitors in my case to the tv using hdmi. Hard resetting it( non-removable battery, so pushed the battery reset using pin)

The only thing I think haven't tried is flashing the bios but I'm too scared to do it, thinking I'll do more harm to it.

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    Options

    When you push the battery reset, try holding the power button down at the same time and hold everything for 60 seconds. I highly doubt if it's a bios problem.

  • Axel218
    Axel218 Member Posts: 9 New User
    Options
    Sorry still no luck. What other things should I do?
    I even held everything for more than a minute and let it rest for 5 min.
  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    Options

    Test the power supply to see if it is putting out the full charge.

    http://www.atbatt.com/laptop-chargers/how-to-test-laptop-adapter

  • Axel218
    Axel218 Member Posts: 9 New User
    Options
    Yep it's putting out a full charge. If you mind me asking what is the significance of doing that?
  • Axel218
    Axel218 Member Posts: 9 New User
    Options

    Update: I noticed that as it shuts down (by holding the power button). I could see thick horizontal white lines that you could barely see and fade quickly
  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    Options

    If the power supply is not working correctly, the laptop will not run correctly. Even with a full battery, a faulty power supply can cause problems.

    If you are still under warranty, I would suggest you set up warranty repair.

    http://customercare.acer.com/customercare/Default.aspx

     

    If you are not, I would try opening the laptop, disconnecting the battery and holding the power button down and tapping it a few more times for a couple minutes. I also found a thread on Lenovo forums that says removing the clock battery for a bit will fix this. 

    On your laptop, this involves removing the motherboard.

    https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T400-won-t-start-up-after-battery-was-drained/m-p/302272#M70692

  • shane2124
    shane2124 Member Posts: 1 New User
    Options
    I sort of have the same problem. My laptop got drained so I charged it. Blue light indicator is on but nothing's happening. I pushed the power button while still connected to an electrical outlet and still there's nothing. Even the optical media drive is not opening.