the notebook wont turn off with the power button and the screen is black

qwerty27
qwerty27 Member Posts: 1 New User

the note book is running i know bc the fan is on but the computer wont turn off and the screen is off. how do i reset the computer or turn it off

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It is helpful to let the community know the following:

    What computer do you have?
    What operating system is on the computer?

    Do you have any error messages?

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