Aspire E15 E5-575-54E8 - limited internet access

ladysmurf
ladysmurf Member Posts: 2 New User

Hi,

 

Can anyone who had issues with this laptop please tell me what they did to fix it? It connects to the Internet but I lose connection out of nowhere, and then get it back after 2-3 minutes.. I called Acer and I did what they told me, but it still continues to do it.

 

Any ideas??

 

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Try connecting to a different wifi access point or router. If this same thing happens on different wifi routers/access points we would recommend repair at this point, to have the wifi tested. The number for support is posted at http://www.acer.com/ac/en/US/content/service-contact, and are available 24/7 to assist you.