My Acer Aspire 1710 screen freezes immediately with a pattern of dots when I turn it on--how to fix?

tgrimm
tgrimm Member Posts: 2 New User

Whenever I turn on my Acer Aspire 1710 the screen immediately fills up with a pattern of dots and then it freezes. Nothing happens when I press any keys. The only thing I can do is turn the computer off.  Any suggestions of what has gone wrong and how to fix it? Thanks. Tom

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Can you reach the BIOS menu ?

  • tgrimm
    tgrimm Member Posts: 2 New User

    No; I cannot get any keys or the mouse to do anything. The dot pattern remains until I turn off the computer. A small white square blinks in the upper left hand corner of the screen, but I am ubale to click on it. Any suggestions? Thanks in advance.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Just one and that is to just leave it alone with the dits for several hours and see if anything changes but it sounds like a corrupt BIOS. Without a functioning BIOS, the machine is bricked.