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Predator 15/ Win10 won't boot up

uiseluisel Member Posts: 7

I got a Predator 15 with Win 10 and current updates installed.

When turning on the laptop this morning (after normaly shutting it down yesterday) it will turn on but the screen stays black. no logo even. i can shut it off by pressing and holding the power button. this works for the pinhole on the back as well.

 

the keyboard lights are on and strangely the trackpad/win-key button blinks red/orange, which never happend before. actually it could also be the transition from red to green and then back to red. also it does not responds when pressing.

 

i tried to connect an external monitor via HDMI but no signal is going out.

 

[edit] i just took out the ssd and the hdd and tried to turn on the pc, but same problem. thus it's not a win/boot matter?!

 

any suggestions?

any more infos i should provide?

 

thanks, uisel

FAQ & Answers

  • sounds not really good.

     

    Sorry, but I think you'll better call Acer service for an RMA.

     

     

  • WarhornzWarhornz Member Posts: 2 New User
    Hi guys,
    I have the same issue. Have you guys found a solution?
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