I am trying to get information on my axc-g-uw13 desktop memory slot

mrzener
mrzener Member Posts: 1 New User

My computer has an extra slot for memory and when i put memory card that fit in it, it got really hot and would not start. What type of card do I need? or is there a malfunctiopn with the slot?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    the new ram module must have the same specs as the one mounted or you will have issues.

     

    Support DDR3L- 1.35V 1333 (2GB or 4GB) dual channel up to 8GB total memory

    I'm not an Acer employee.
  • laurent_14
    laurent_14 ACE Posts: 10,322 Trailblazer

    You'll find a white sticker in the original memory module. There is a string of characters located under the barcode. This one should start with:

    Spoiler
    KN.4GB07.015SODIMM.4GB.DDR3L-1600 (Kingston - link for compatible)
    KN.4GB0G.022SODIMM.4GB.DDR3L-1600 (Hynix - link for original)
    France