W10 unable to update - Samsung - PrecisionTouchpad - Aspire E5-574G V1.11

lourogg
lourogg Member Posts: 2 New User

Hi. Today a Notification area message: Can't install updates. Select this message to fix.

 

Windows update area displays this:

Update status
Updates are available.

Samsung - PrecisionTouchpad - Samsung PTP Component Device

We need to start a separate installation to complete this update. Select Install to start it. If you don't see the install window, minimize this window, or check the taskbar.

 

Well, of course I'm on a Acer. I tried to use MS tool that allows to hide an update on Win 10, but, this one does not show in that tool.

 

I'm pretty sure I do not need this update. Any insight would be welcome.

 

Louis

 

Best Answer

  • lourogg
    lourogg Member Posts: 2 New User
    Answer ✓

    Thanks philetus. I did use that tool and it di not see/show the update in it's list.

     

    Resolved it by setting updates to not update drivers and then just rebooted (I did not hit the Install for the update).

    Windows update then searched for updates and found none.

     

     

Answers