VN7-592g BSOD (Critical process died)

hamedray

Hi,

 

It has all began when I update Windows 10 anniversary on my VN7-592G laptop , I get blue screen most of the time. I have updated all of my drivers but still got the BSOD. I have fresh installed windows 10 Build 10240. and now I still get the BSOD 1 or 2 times a day (Critical process died, unexpected store exception) . I dont know what to do exactly and what causes the problem.

 

PMiner

This page may help: http://www.reviversoft.com/blog/2013/04/critical-process-died/
FYI, this page is outdated, that is why it says windows 8 exclusive. however, some information on this website may still be helpful!

hamedray

I have installed the driver updates. and before that I have installed a fresh update for windows. It is a driver issue I think. And I can not get any dump file to view. Dont know what to do.

PMiner

Try downloading and reinstalling the Annviversary update from here.

hamedray

I have done this once. and the 592g is not in the acer's windows aniversary update supported model list

http://www.acer.com/ac/en/GB/content/windows10-update

 

hamedray

Here are some of the dump files I get during BSOD

 

https://1drv.ms/u/s!AulHfoKiSfmJpleO1Z5w6gUitJZJ

 

https://1drv.ms/u/s!AulHfoKiSfmJplmWlj_ABjTsSDEr

 

https://1drv.ms/u/s!AulHfoKiSfmJpliInJcZtOO7MtYt

 

https://1drv.ms/u/s!AulHfoKiSfmJplrETFYnt6vjPb-N

 

It has been a while I get these errors and can not use my laptop well.

Appreciate any help.

 

 

On Sat 11/5/2016 11:38:15 AM your computer crashed
crash dump file: C:\Windows\Minidump\110516-7968-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F570) 
Bugcheck code: 0xEF (0xFFFFE00178C63780, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Sat 11/5/2016 11:38:15 AM your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntdll.sys (ntdll!RtlWalkFrameChain+0x133B) 
Bugcheck code: 0xEF (0xFFFFE00178C63780, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys . 
Google query: ntdll.sys CRITICAL_PROCESS_DIED



On Thu 11/3/2016 11:51:11 PM your computer crashed
crash dump file: C:\Windows\Minidump\110316-8031-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F570) 
Bugcheck code: 0xEF (0xFFFFE00116F65280, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Thu 11/3/2016 1:56:52 PM your computer crashed
crash dump file: C:\Windows\Minidump\110316-13171-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F570) 
Bugcheck code: 0x139 (0x3, 0xFFFFD001366B7720, 0xFFFFD001366B7678, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 

martinvev

hi there,

 

i have the same problem with my model, critical process died, no minidump gets created (i checked that explicitly in advanced system settings).

 

trying to work this issue out for almost a year and still nothing.

 

did you get any luck?