New Drive Appeared

Beaky09
Beaky09 Member Posts: 3 New User

Hi

I have noticed a new drive has appeard on my Asire Aspire ES1 531 Laptop, it is described as ESP(ZSmiley Happy, on clicking it I am told i do not have permission to access this folder, which concerns me.  Why and how has it appeared, should it be there?  If not how do I remove it.

I am no computer wizard, so any answers/advice in very simple terms would be appreciated.

Thanks

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Do you have a HP printer? 

    Disconnect the printer power cord. Shut down the laptop (not reboot) and then restart.

    See if the Z: is gone.

     

    If it is gone

    1. Plug in the printer, wait until it fully initiates.  Leave it powered on and initiated, as you normally would when starting your machine. 
    2. Shut down your PC. (not restart)
    3. Power on your PC.  Log in via your normal procedures.  Verify that the PC can see your printer. 
    4. Check the PC's root directory as in Step 4 above.  Hopefully, the Z:\ drive will  remain gone.
    5. Restart your PC, leaving the printer powered on an initiated as in Step 8 above. 
    6. Again (hopefully) the Z:\ drive will  remain gone as in Steps 4/5 and Step 9 above.  This did work for me. 
  • Beaky09
    Beaky09 Member Posts: 3 New User

    Thanks - I'll give it a go and see what happens, as I do have an HP printer I'm hoping this works.

  • Beaky09
    Beaky09 Member Posts: 3 New User

    Followed the instructions, but no joy Z drive is still there!  Thanks for trying