Problem with windows 10aspire 5733z-4851 Upgrade to Windows 10 could not read the DVD/CD-ROM drive.

rgcanseco
rgcanseco Member Posts: 1 New User

Three months ago, I upgraded my OS from Windows 7 to Windows 10. Up until recently the DVD/CD-ROM drive does not read any dvd or cd I insert into it. Does anyone know how to fix it?

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    After upgrading to Windows 10, if there are any drivers that haven't been installed, please run Windows Update to install the appropriate drivers.

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  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Look here particularly resolution 4. Ignore the Windows version number. Reboot.