Cannot reboot in safe mode with networking. blocked by admin account. What do I do?

oztealady
oztealady Member Posts: 1 New User

I have a malware virus that will not go and does not show up when I run Norton 360 or Hitman Pro. 

Want to go into safe mode with network so I can run run Norton Power Cleaner.  I can start in safe mode but NOT network. A message saying sign in with different account ... this also does not work. Any suggestions. The virus is S3-ap-northeast-1.amazonaws.com. Any help would be most appreciated.

 

 

 

Answers

  • Elkino2003
    Elkino2003 Member Posts: 68 Troubleshooter

    This is how to remove a virus without using antivirus

     

    1. Press win + r ( at the same time)= run

     

    2. Pls type:  cmd

    The command dos will appear

     

    3. Type the following commands 

    attrib

     

    Press enter after typing attrib

     

    Some files will be displayed, showing you their extension and file attribute

    Example

     

    C:\User\Elkino

     S  H R  virus.lnk

     

    S means system

    H means Hidden

    R means Read only

     

    When you find the name of the virus, you have to change its attribute

    So you type this afterwards

     

    Attrib -s -h -r virus.lnk

     

    Del virus.lnk

     

    Or you can try using wild characters

     

    Example:

    Attrib -s  -h -r *.*

    Press enter afterwards

     

    Note if the virus can't be deleted in normal windows mode

     

    Pls switch to safe mode and do that