I have a unit that has several issues (a few warrantable). Some issues I know are within scope of non-warranty. However, when you combine all the issues together, you can see I got a lemon. I would like to send this in and have a re-certified unit sent to me, however the shipping cost from Sweden to Acer Europe is around $250 (USD) due to the weight and size of the unit. Sweden has extremely high postage rates for int'l shipping.
here are my issues I am having with the unit:
- DTS Surround Sound distorts severely on the low-end (Several others claim the same issue, no resolution aside from monitor swaps) https://community.acer.com/t5/Predator-Monitors/X34-Audio-Issue/td-p/419987
- Power button that is stuck and no longer clicks. I have to apply strong force to it to either turn it on or off. It doesn't click on or off.
- A display port that if the cable even slightly moves/jiggles my monitor goes into "no signal" or flickers like crazy until I tap it just right. This occurs even after replacing the cable.
- A green STUCK PIXEL that is always ON in the middle of the screen. (It shows clearly on a dark screen and during boot-up) I read Acer's pixel policy. 16 pixels for warranty? The issue is the position of this green pixel. It is in the middle of the screen! (I believe ASUS will not even tolerate one STUCK pixel. Only dead ones.)
- Coil whine when running at 95hz based on screen content (Acer states on forums this is normal, but it's concentration breaking at times)
I would hope that Acer can take exception to my particular case and offer an outbound postage label with a replacement unit rather than repair.
This unit was purchased less than 1 year ago in Sweden. Date on the underside of the monitor is "September 2015)
