brightness

simonharding
simonharding Member Posts: 2 New User
in 2016 Archives

My daughter was adjusting the brightness of her new Acer Iconia One 7 and managed to reduce it to zero. I can't believe that a setting tool has the ability to effectively render itself useless like this. Acer help says return to factory settings but that will delete all her precious photos, games, setting etc.

I know it works in under the black screen because by trying to turn on the screen "blind" I turned on Talking Tom!!!

Does anyone have any thoughts. I guess if I could find someone with another one we could work out where to touch the screen. I don't hold up much hope going back to where we bought it: Argos!

Any thoughts?

Answers

  • IronFly
    IronFly ACE Posts: 18,412 Trailblazer

    honestly, i don't think a brightness setting is able to zero dim the backlight, apart if there's a software bug...but no one have reported that until now.

     

    you can try to point a flashlight to the screen and check if you can see any image on it, this normally works on PC monitors with broken backlight.

    I'm not an Acer employee.
  • simonharding
    simonharding Member Posts: 2 New User

    tried the flashlight trick - no joy.

     

    I know can work because when I start it up the first two screens show (acer "beyond all limits" or what ever) - the screen only goes dark after the second screen - I'm guessing that is when it would normally switch to the "desktop".

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