ASPIRE 5750G Windows 10 LAN driver issue

Hello there,

I am having some issues finding a compatible LAN driver for my aspire 5750G on windows 10.

Whilst connected with a LAN cable, the first time I boot up my laptop or after restarting the adapter, internet works. It gives me an IP and everything. But as soon as I start browsing, I lose the connection to the gateway.

I've tried all the possible methods of fixing this. Tested with a different router, disabled ipv6, disabled dhcp on the router and set up a static IP and gateway + everything else that I could find on Google. Nothing works. I tried to install the windows 7 lan driver from the acer support website but unfortunately it throws the following error: "This device cannot start. (Code 10)" even with compatibility settings.

Did any of you came across this issue? If so, could you please share the resolution with me?

Thanks in advance!

Alex

Accepted answers

IronFly

https://www.broadcom.com/support/ethernet-nic-netxtreme-i-desktop-mobile

second link, click on the left arrow, accept and download then install it.

i noticed you have 2 yellow exclamation mark on device manager...

double click on it
choose "Details" tab
from dropdown menu, select HardwareIDs
click on the first value and copy/paste it here

All comments

IronFly

check under Device manager, your ethernet lan model and then have a look if it matches the one from Broadcom website:

https://www.broadcom.com/support/ethernet-nic-netxtreme-i-desktop-mobile

then download the driver available and install it.

kreedz94

I m not sure what exactly should I check. Screencap below:

https://postimg.org/image/uernccm51/

kreedz94

Host Name: DESKTOP-BE6EPRQ
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.14393 N/A Build 14393
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Windows User
Registered Organization:
Product ID: ************
Original Install Date: 8/11/2016, 11:22:45 AM
System Boot Time: 9/15/2016, 10:14:25 AM
System Manufacturer: Acer
System Model: Aspire 5750G
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2501 Mhz
BIOS Version: Acer V1.21, 8/9/2012
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+02:00) Athens, Bucharest
Total Physical Memory: 8,044 MB
Available Physical Memory: 4,424 MB
Virtual Memory: Max Size: 9,324 MB
Virtual Memory: Available: 5,618 MB
Virtual Memory: In Use: 3,706 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\DESKTOP-BE6EPRQ
Hotfix(s): 3 Hotfix(s) Installed.
[01]: KB3176936
[02]: KB3188128
[03]: KB3189866
Network Card(s): 2 NIC(s) Installed.
[01]: Broadcom 802.11n Network Adapter
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.3
[02]: fe80::7c8a:318a:1771:42d4
[03]: 2a02:2f0e:d2a0:1064:62d8:19ff:fe84:658b
[02]: Broadcom NetLink (TM) Gigabit Ethernet
Connection Name: Ethernet
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.4
[02]: fe80::dd4d:b274:d32d:a92
[03]: 2a02:2f0e:d2a0:1064:11a6:a32d:e792:6b2b
[04]: 2a02:2f0e:d2a0:1064:dd4d:b274:d32d:a92
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

IronFly

https://www.broadcom.com/support/ethernet-nic-netxtreme-i-desktop-mobile

second link, click on the left arrow, accept and download then install it.

i noticed you have 2 yellow exclamation mark on device manager...

double click on it
choose "Details" tab
from dropdown menu, select HardwareIDs
click on the first value and copy/paste it here

kreedz94

that yellow sign is from the touchpad driver, i'll download the driver in a bit and let you know of the outcome, thanks!

padgett

If still having a problem, try opening a DOS box (CMD.EXE) and enter "ipconfig/all" (without the quotes). Can post all but of most interest is the section under "Ethernet adapter...".

kreedz94

It actually works, thanks very much man, really appreciate!

IronFly

You welcome.

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