Acer Repair Center for Preadator

Fuherious

Okay, so I've been an **** recently. I tried to reset my pc without backing it up. Of course, it failed. After 12 hours of trying to re-install Windows 10, I decided to give up.

 

I have a case id or whatever, and all I have to do is send my computer to the Acer Repair Center. 

 

However, I have a few questions:

 

a) Will they actually be able to fix anything?

 

b) Will they be able to fix everything (as in problems I may not be aware of)?

 

c) My cd/dvd drive cover is partly broken. Will they replace this, or will they keep it as is?

 

d)Could I just specify on the package that I want to just have factory settings and everything, i.e., could I ask to receive the acer in a similar condition I originaly got it in?

 

In summary, is the Acer Repair Center competent?

 

Thanks. If my questions do not make sense, please ask me to clarify.

Jose-Acer

Hello Fuherious,

 

When the Repair Center receives a unit for repair, our technicians will run diagnostics on the unit to test all components.  Of course, if there is something specific that you would like to be looked into we need details to add to the repair ticket.  I would like to look more into this for you; can you please send me a PM with the Serial Number of the unit or the Case ID?

 

Thank you.