next@acer 2020

touchscreen stopped working on aspire z3-710

my touchscreen is not working.  i have ensured the tablet mode is on,rebooted, microfibred and ran a tune up but i cannot get back to using the touchscreen..i was away for three weeks, the computer was left on and kidz say they know nothing...any suggestions??????

FAQ & Answers

  • KarpKarp Member Posts: 2,631 Guru

    If rolling it back to a previous state did not resolve the issue, you may need to back up your data and restore it to factory configurations. If this still does not resolve the issue the system may need service.


    Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
    Tap or click Update and recovery, and then tap or click Recovery.
    Under Remove everything and reinstall Windows, tap or click Get started.
    Follow the instructions on the screen.

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  • NawaryqtrNawaryqtr Member Posts: 1
    I have the same problem how can I fixit ??????
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