Acer liquid e380 Problems with signal

picocode
picocode Member Posts: 2 New User
So recently my Acer e380 the signal stopped working like data doesn't work, SMS, Calling it all doesn't work. I tried an other sim card didn't work either but mine worked on the other phone. My signal bar has 5 gray stripes that normally where blue and a red circle with a stripe in it.
I don't want to buy a new phone because this "error"

Let me show you a screenshot!
https://gyazo.com/c2137e72acadb46532f8c31665db2b1e
Please help me!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    the only thing i can suggest is a factory data reset (backup all your personal data first):

     

    settings/backup & reset - factory data reset

     

    if this doesn't solve your signal issue, probably it's an hardware issue and only Acer support service can fix it.

     

     

    I'm not an Acer employee.
  • picocode
    picocode Member Posts: 2 New User
    U had same problem?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    never, sorry.

    I'm not an Acer employee.