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I have upgrated ( it was offered to me ) mine Acer T04 ( Liquid Z630S ) to Marshmallow 6.0 Android,

BorisBocaBorisBoca Member Posts: 8

I have upgrated ( it was offered to me ) mine Acer T04 ( Liquid Z630S ) to Marshmallow 6.0 Android, but since, I had to reinstall 20%'s of the applications. Mine computer ( Windows 10 ) can't see it. It does see device and is trying to download driver for it, but without any sucess. Even AcerEXTEND on mine telephone doesn't want to install ( says mine telephine is not compactiable with the app ). 
I do Acer zafrkava 1.JPGnot knowAcer zafrkava.JPGw where to find a driver for a new version of Android for mine model. Please help. Thank you,

Boris

Best Answer

  • IronFlyIronFly Posts: 18,415 Trailblazer
    Accepted Answer

    Try this:

    (1) Go to C:\Windows\INF

    (2) Type "wpdmtp.inf" in search bar provided to the right of the address bar in Windows 10.

    (3) Once you found it, just right click on it and select install. It will take a very few seconds.

    (4) Connect your device to the pc.

     

    if it doesn't work, connect your phone and then try again.

    I'm not an Acer employee.

FAQ & Answers

  • IronFlyIronFly ACE Posts: 18,415 Trailblazer

    right click on the device with yellow exclamation mark, choose to uninstall, then choose to install driver and manually install it choosing "select driver from disk", then select the entry with USB on description and let it install.

    I'm not an Acer employee.
  • BorisBocaBorisBoca Member Posts: 8

    I did remove it. Found MTP USB device, and this is how far I've gone, doesn't know what to do next. Info and explanation needed. Please.Acer zafrkava 2.JPGAcer zafrkava 3.JPG

  • IronFlyIronFly ACE Posts: 18,415 Trailblazer

    Seems is already working, can you access your smartphone?

     

    please check on Z630S screen if it needs to permit USB connection when connected.

    I'm not an Acer employee.
  • BorisBocaBorisBoca Member Posts: 8

    It does, that was a first thing I've done ..... The problem is I can't see it in File Explorer ..... mistery ....

    This is after I have tryied to instal driver ( in properties it said NO DRIVER INSTALLED ), went on a internet search and baclk to square one .....Acer zafrkava 4.JPG

     

  • IronFlyIronFly ACE Posts: 18,415 Trailblazer

    if you click on browse my computer for drivers and then click on let me pick from a list of device drivers and then click next...how many entries do you have?

    I'm not an Acer employee.
  • BorisBocaBorisBoca Member Posts: 8

    It founds one, instales it and we are back on the beggining, picture from the top Acer zafrkava 1.JPG

  • BorisBocaBorisBoca Member Posts: 8

    It can't find any drivers on the computer, only ADB interface, which is istaled now, but I can't see mine mob .....

     

  • IronFlyIronFly ACE Posts: 18,415 Trailblazer
    Accepted Answer

    Try this:

    (1) Go to C:\Windows\INF

    (2) Type "wpdmtp.inf" in search bar provided to the right of the address bar in Windows 10.

    (3) Once you found it, just right click on it and select install. It will take a very few seconds.

    (4) Connect your device to the pc.

     

    if it doesn't work, connect your phone and then try again.

    I'm not an Acer employee.
  • BorisBocaBorisBoca Member Posts: 8

    JEEEEEEEEEE !!!!!!! It's working after this. Thank you very much !!!!Guys and girls, this guy knows the job. 5 stars !!!!!

  • IronFlyIronFly ACE Posts: 18,415 Trailblazer
    You welcome. Smiley Happy
    I'm not an Acer employee.
  • SABEER97SABEER97 Member Posts: 1
    How to update masshmallow
  • IronFlyIronFly ACE Posts: 18,415 Trailblazer

    settings/about phone - system update

    manual check it with an available data connection

    I'm not an Acer employee.
  • tkr10tkr10 Member Posts: 1
    How?
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