predator sk-9627 keyboard not connecting

jgritton376
jgritton376 Member Posts: 3 New User

 i recently bought a new acer predator ag3-710-ur54. earlier today, i turned on my computer and the usb keyboard won't respond. it's the one that came with the computer. just quit responding. still lights up, but no button does anything. cant turn on the lock keys, can't change brightness, nothing. bluetooth keyboard works fine. usb mouse works fine. any suggestions? a number i can call or some help would be appreciated. 

Answers