Hi Acer Community ,
TL;DR Brand New Acer predator GTX980M got faulty after 1 week of usage and now I need help to remove it from motherboard in order to be able to use the PC again with integrated Graphic card only since I voided my Acer warranty due to the situation I was in.
My name is Mohammed from Iraq, I recently bought brand new Acer Predator G9-792-79VJ from Amazon authorized distributor . after 1 week of normal operating the Laptop display started to freeze and random BSOD (driver_irql_not_less_or_equal nvlddmkm.sys) is throwed .
Tried to recover using Acer Recovery got this BSOD during Drivers installation phase (video_scheduler_internal_error) and recovery will simply complain that it can't complete installation due to unexpected error .
Googling suggests to downgrade nvidia driver but I can't do that since existing OS is freezing after 1 min of operating and recovering is getting the BSOD mentioned above.
Acer support suggested to recover OS although I already told them that is not possible . (and still no reply)
Later I installed Windows from ISO not from Recovery and I was able to use PC until I installed nvidia Drivers . the issue started again . So I figured that the nvidia GPU is faulty . so I booted into Safe Mode and disabled nvidia from device maanger . and everything just worked fine on Intel 530 integrated graphic card .
I was so frustrated with this situation so I opened the bottom cover of the laptop to clean fans from dust and see if the issue is with cables, replaced CPU & GPU thermal paste (thought it could be overheat issue, and current thermal paste is not well enough)... but unfortunately none worked and issue persisted .
Now I need to use this PC for my work so I was wondering if anyone with knowledge can show me how to remove nvidia chip from motherboard so I can recover Windows using Acer recovery and with integrated graphic only .