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How can I trouble shoot this issue (white blank screen on my acer aspire 5315 laptop?
Plug the unit in to an external monitor and see if displays there. If it does, that usually means there is a hardware problem. Since this unit appears to be a couple years old you would probably need to take it to a local technician to get looked at.
Yes it does dispaly on my external monitor and do yo think it could be the video chip that is bad?
It definitely seems to be a hardware issue, you can have it go to a local technician and see about getting it repaired. I know that Acer has a standard repair fee of $199, if you'd like to take that avenue as well, and their repairs come with a 90 day repair warranty.
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