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white blank screen on acer aspire 5315 laptop how can I fix this?

How can I trouble shoot this issue (white blank screen on my acer aspire 5315 laptop?

Answers

  • JC_1234JC_1234 Posts: 198Member

    Plug the unit in to an external monitor and see if displays there. If it does, that usually means there is a hardware problem. Since this unit appears to be a couple years old you would probably need to take it to a local technician to get looked at.

  • Aaron1974Aaron1974 Posts: 2Member

    Yes it does dispaly on my external monitor and do yo think it could be the video chip that is bad?

  • JC_1234JC_1234 Posts: 198Member

    It definitely seems to be a hardware issue, you can have it go to a local technician and see about getting it repaired. I know that Acer has a standard repair fee of $199, if you'd like to take that avenue as well, and their repairs come with a 90 day repair warranty.

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