dummy form freezes laptop and I have to restart computer

kfcox
kfcox Member Posts: 1 New User

In recent months it seems that when I go to an internet site my computer will freeze.  The only way to fix it is to shut it down and restart.  While it is in the process of shutting down a message comes up that dummy form is preventing it from closing.  Is there a way to get rid of this file?

Answers

  • sharky25k
    sharky25k Member Posts: 473 Skilled Practitioner WiFi Icon

    Hi,

     

    It looks like this is part of Acer Instant Update Service. And there are plenty of reports on the internet regarding the same problem as you describe. Solution? Uninstall the software.Smiley Very Happy