Acer Zest 3G - Stuck in Acer Logo

robyncharisse
robyncharisse Member Posts: 5 New User

I woke up this morning and checked my notifications then the screen suddenly froze. At first it displayed my last activity (notification bar scrolled down) after that it has been displaying the Acer logo. I don't think the phone is turned off. The screen is still on and the led light is blinking. I tried pressing the power button but it doesnt seem to turn off. Help! Im willing to reset the phone but I just dont know how since you have to turn off the phone first before hard resetting it. There's no option to force power off since the battery isnt removable. Perhaps my problem is regarding my home screen launcher. I bought just 2 weeks ago! Please help!

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    if long pressing power button didn't work, you need to wait until the battery discharge completly.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    if long pressing power button didn't work, you need to wait until the battery discharge completly.

    I'm not an Acer employee.