Problem installing Windows on Acer SW10. It freezes

hvirla
hvirla Member Posts: 3 New User

Hello

I applied "Reset your PC" to my Acer Aspire SW10 and after installing Windows and complete the installation, a screen appeared asking choose between English or Spanish languages and the screen froze. You can move between the options with the tab key within the screen, but can not choose the language nor selecting the "next" button to continue. I turned it off and tried to "alt + F10" to enter the reset menu, but appears again the same screen, unable to move forward or backward.

I appreciate the help you can give me about it.

Best Answer

  • hvirla
    hvirla Member Posts: 3 New User
    Answer ✓

     I could solve it with your recommendation.
    Thank you.

Answers

  • billsey
    billsey ACE Posts: 34,138 Trailblazer

    You may be able to plug a USB mouse or keyboard in to access those buttons.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • hvirla
    hvirla Member Posts: 3 New User
    Answer ✓

     I could solve it with your recommendation.
    Thank you.