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I have an Aspire V5-552PG with Windows 8, which I have upgraded to 8.1 and latter to Windows 10 via Acer offer. Two weeks after upgrade to Windows 10 from Windows 8.1, my laptop suddenly reboot and the rebooting process sometimes freezes in Acer screen (before Windows).
Sometimes I can wait several minutes (more than 30 min) to Windows 10 appear and after sometime, it reboots and the entire process restart.
I have fallback to Windows 8 as my last attempt however I can't upgrade to 8.1 anymore. Every time I've tried upgrade to Windows 8.1 via Windows Update, and before to 8.1 I need to install KB 2919442 but fails due to error "The update is not applicable to your computer".
I need urgent help to fix this issue, can somenone give the path to fix it please?