Examples: Monday, today, last week, Mar 26, 3/26/04

Aspire V5 doesn't boot after upgrade to windows 10

I have an Aspire V5-552PG with Windows 8, which I have upgraded to 8.1 and latter to Windows 10 via Acer offer. Two weeks after upgrade to Windows 10 from Windows 8.1, my laptop suddenly reboot and the rebooting process sometimes freezes in Acer screen (before Windows).

Sometimes I can wait several minutes (more than 30 min) to Windows 10 appear and after sometime, it reboots and the entire process restart.

I have fallback to Windows 8 as my last attempt however I can't upgrade to 8.1 anymore. Every time I've tried upgrade to Windows 8.1 via Windows Update, and before to 8.1 I need to install KB 2919442 but fails due to error "The update is not applicable to your computer".

I need urgent help to fix this issue, can somenone give the path to fix it please?

Thanks,

Marcio

FAQ & Answers

Sign In or Register to comment.

Who's Online242

bonecoplays973
bonecoplays973
brummyfan2
brummyfan2
egydiocoelho
egydiocoelho
EmanuelM
EmanuelM
Johng1010
Johng1010
Kno63
Kno63
MaClane
MaClane
MomoQueen
MomoQueen
Mondal
Mondal
Olc1305
Olc1305
Panther_de
Panther_de
Sharanji
Sharanji
YavorDH
YavorDH
+229 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Good Design Aware 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.