cant reset back to windows 8.1

ArferDaley
ArferDaley Member Posts: 15 New User

hi all

i very stoopidly upgraded to w10  a couple of months ago all was well but now ive noticed a slowdown and the odd freeze stutter etc  anyway i got out my recovery usb which i made when i first got the notebook  tried to reset back to 8.1 only too be met by unable to read usb error it was working as i did test it before i upgraded to w10 anyway now i am stuck as i cant roll back and the usb image files are corrupt i punched my details to purchase emedia only to be met with details incorrect inspite me copying these from the details on the underside of the notebook can anyone advise what i should do or should i cut my losses rip out the memory and SSD HD and bin it and get another notebook i refuse too take it to pc world and be ripped of by their prices thanks for any input this notbook is just one year old man date i got it in oct last year  thanks for any input

Best Answer

  • ArferDaley
    ArferDaley Member Posts: 15 New User
    Answer ✓

    hi

    thanks for your feed back however i bit the bullet and  sorted it

    i downloaded 8.1 from microsoft via download tool on usb stick changed boot in bios and installed 8.1 all went ok on reboot checked status it was activated  all up dated ok just one problem and that is yellow exclamation on one thing unknown device which says  

    The drivers for this device are not installed. (Code 28)

    There are no compatible drivers for this device.

    To find a driver for this device, click Update Driver. tried to update no avail info gives

    Device ACPI\INT33D6\5&1faa8109&0 was configured.  (But Its Not)

    anyway all other is working inc webcam touch screen  touch pad etc so i will just have to keep searching too find a driver  anyway thought i would let you and others know  it can be done easy and you  dont need a code as it gets it from your bios

                                                               Happy-Days

    thanks again for your input  Smiley Very Happy

     

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    Windows 10 has a "go back" feature only available for 30 days after you upgrade to Windows 10, that lets you restore your old version of Windows if you do not like Windows 10.

    As a suggestion you could try restoring to your original operating system using Acer Recovery Management.

     

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
  • ArferDaley
    ArferDaley Member Posts: 15 New User
    Answer ✓

    hi

    thanks for your feed back however i bit the bullet and  sorted it

    i downloaded 8.1 from microsoft via download tool on usb stick changed boot in bios and installed 8.1 all went ok on reboot checked status it was activated  all up dated ok just one problem and that is yellow exclamation on one thing unknown device which says  

    The drivers for this device are not installed. (Code 28)

    There are no compatible drivers for this device.

    To find a driver for this device, click Update Driver. tried to update no avail info gives

    Device ACPI\INT33D6\5&1faa8109&0 was configured.  (But Its Not)

    anyway all other is working inc webcam touch screen  touch pad etc so i will just have to keep searching too find a driver  anyway thought i would let you and others know  it can be done easy and you  dont need a code as it gets it from your bios

                                                               Happy-Days

    thanks again for your input  Smiley Very Happy

     

  • billsey
    billsey ACE Posts: 34,565 Trailblazer

    Check that you have the drivers from the Acer support site installed... Looks like there is one missing.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.