TravelMate B113 not booting with 2x16GB RAM

darkman088
darkman088 Member Posts: 29 Enthusiast WiFi Icon

Hello,

 

I have an Acer TravelMate B113, I'm VERY happy with it.

Today, I bought 2x16GB crucial memory - 16 GB DDR3L - 1600 SODIMM 1.35V CL11.

The laptop didn't start with it!!! Just the power button was glowing blue, but nothing more happened !!!

I immediately thought of a BIOS update - I found a quite recent BIOS version - 2.22 from 2015/03/11.

I did a BIOS update, which went flawlessly, but STILL - the laptop IS NOT BOOTING WITH THE NEW RAM !!!

According to intel - the CPU does support 32 GB !!!

 

http://ark.intel.com/products/72055/Intel-Core-i5-3337U-Processor-3M-Cache-up-to-2_70-GHz

 

So, please kindly let me know what am I doing wrong and how to make the laptop boot with 32 GB ???

Many thanks in advance!

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,357 Trailblazer

    Hello,

     

    Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • darkman088
    darkman088 Member Posts: 29 Enthusiast WiFi Icon

    Hello and many thanks for your quick reply!

    I hope I'm delivering the correct data - the label on the bottom of the laptop says:

     

    S/N: NXV7QEC007

     

    Many thanks, I really hope that there will be a possibility!

  • laurent_14
    laurent_14 ACE Posts: 10,357 Trailblazer

    Hello,

     

    According to the Acer specifications, your laptop supports up to 8Gb - DDR3 - 1333 or 1600MHz (2x4Gb). Crucial gives the same ones. Unfortunately it's not possible to exceed this memory amount.

    France
  • darkman088
    darkman088 Member Posts: 29 Enthusiast WiFi Icon

    Sorry, but this is nonsense, as it has been running for the last 2.5 years with 16 GB (2x8GB) from Crucial!

    And those 2x16GB which I bought have absolutely the same design, just that the laptop is not booting...

    Isn't the release of a newer BIOS planned ? WHO and WHY the hell has designed hardware with such unapproirpate limitations !! Like... Who can nowadays get by with 8 GB RAM ??? I can easily make use of AT LEAST 64 GB :-((((((

    I'm very very very very disappointed !!!!!!!!!!

  • pspost
    pspost Member Posts: 11 New User

     

    ..........