How to solve Factory-only mode on Acer Liquid m330

Abdullah1990
Abdullah1990 Member Posts: 2 New User

I tried to recover my Acer m330 via Windows Device Recovery Tool and after this operation my phone has entered into factory-only mode .

 

Any idea how to get out of that mode ? ?

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Not sure why this happened; perhaps other users here have heard of this and can help out. What was the reason why you needed to recover the phone? Had you successfully recovered the phone this way before?

  • Abdullah1990
    Abdullah1990 Member Posts: 2 New User

    Thank you for your reply ,
    actually This problem happened after successful recovery , so we can say that this problem is because of the version on Windows Device Recovery Tool .
    I needed to recover my phone because I updated it to RS1 ( anniversary update ) via release preview build from windows insider , and I found something wrong , RS1 is not compatible with 854x480 screens and that makes a problem with the touch screen and the apps also .
    not only me having this ( factory-only mode ) , I saw some users who have also that .

    Anyway , I sent my phone to Acer and I am waiting for them  until they recover it .

    Thank you again