USB Port without function

Pitjepuk
Pitjepuk Member Posts: 1 New User

Hey all, 

 

at first sorry for my bad english. :/

I have a problem with my Acer Predator G9-591. 

Yesterday all USB Ports worked very well but today the 2nd on the right side will do nothing. Tried with Keyboard, Mouse, USB Stick and USB Storage. 

Have anyone a idea to fix the Problem? 

 

Thanks for all help, greetings Sascha

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sorry to hear you are having problems with your Acer product. Generally if one USB port is not working but the others do work with known working USB devices, this would be a hardware issue requiring repair. You might contact Acer support for your region for assistance in getting this repaired.