My ASPIRE V5-561 doesn't recognize my external microphone from my headset

wcruz95a

VN7-591G

I have this headset http://gaming.logitech.com/en-us/product/g230-stereo-gaming-headset | It has two jacks, one for the microphone and one for the headphones.

My acer laptop only has a combo jack, so I purchased a 3.5mm splitter http://www.bestbuy.com/site/insignia-dual-3-5mm-mini-headphone-jack-adapter-black/4561008.p?id=1219098812216&skuId=4561008

Now when I plug in my splitter, and select HEADSET in the audio options, the headphones will work fine, however it will not pick up my microphone. *If I plug in JUST the microphone without the splitter the microphone is picked up and works as expected. (same works for JUST plugging in the headset.)

All my drivers are up to date as I've searched through countless forum posts trying to find a solution to this problem.

Please help, I really don't want to be forced to be a seperate USB mic when this headset is perfectly fine and functions normally.  

sharky25k

Hi,

 

I have the same notebook and no issue with a combo headset. But I don't use any adapter since from the factory the headphones have just a single jack.

However, if you have exactly the splitter which you posted here, that's for 2 headphones, not a combo headphone and microphone. You can see that the output does not have three rings on it, which is the case for a microphone and speaker combo jack.

 

Just look at this image:

https://lnv.i.lithium.com/t5/image/serverpage/image-id/169i7439D0FCBFE8A695?v=v2

 

You can see that the 3.5 mm jack has three black rings on it, to separate the contacts for the sound and microphone.

sharky25k

Hi,

 

I have the same notebook and no issue with a combo headset. But I don't use any adapter since from the factory the headphones have just a single jack.

However, if you have exactly the splitter which you posted here, that's for 2 headphones, not a combo headphone and microphone. You can see that the output does not have three rings on it, which is the case for a microphone and speaker combo jack.

 

Just look at this image:

https://lnv.i.lithium.com/t5/image/serverpage/image-id/169i7439D0FCBFE8A695?v=v2

 

You can see that the 3.5 mm jack has three black rings on it, to separate the contacts for the sound and microphone.

wcruz95a

Oh,
So this splitter should work? https://www.amazon.com/gp/product/B004SP0WAQ/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

I've ordered it, and it will be arriving today. 

 

[inappropriate content removed]

sharky25k

Hi,

 

If you don't get a defective one, it should work fine

wcruz95a

I actually just not checked the mail and it was there, and it works like a charm. 

Jesus, I am so dumb. Thanks