microphone not working V3-372t

katy8722
katy8722 Member Posts: 1 New User

Have had the laptop for about 2 weeks. Tried to setup cortana & realized the internal mic is not working. Tells me I have no audio driver, but I show an active one & all other sound is working

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Make sure that the microphone that you are using is not disabled and is set as default in the computer. Try these steps:
     Right click on the volume icon and select “Recording devices”.
     Right click on the microphone showing up and select, “Show disconnected devices” and “Show disabled devices”.
     Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.
     You might also check if the microphone that you are using is set as default.
    You can test the mic using Voice Recorder to make sure it is working within Windows.