GN246HL 144hz Not Working

cobey251
cobey251 Member Posts: 1 New User

I just got this monitor and I am using a dual link DVI-D Cable. When i try to change my refresh rate in windows or nvidia settings it says "Please use the DVI-D cable included with your monitor" and goes blurry. I cannot get anything higher than 60 hz on this monitor, what is the deal?

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sorry to hear you are having problems with your Acer monitor. If you are using the included DVI-D cable, make sure the video card in your computer will push 144Hz. If you confirm it does, please contact our support team for assistance. The number is posted at http://www.acer.com/ac/en/US/content/service-contact.