CB5-571 Charger broke can't find replacement

atlecx
atlecx Member Posts: 1 New User
edited November 2023 in 2019 Archives

Hello, I have a white 15.6" CB5-571 acer and I have bought several replacement chargers for the model already, but none of them are a fit. Two just didn't fit at all and one fit bery loosely, requirely tape to hold it into the port to charge. All the chargers I bought were black, my chromebook is white. Can this be a possiblity why the chargers don't work? Also, if you can, can you provide a link for a replacement? Thanks!

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,017 Trailblazer
    Answer ✓

    Hello,

     

    You'll find a replacement AC adapter from your Acer store (100% compatible).

    About yours, it's probably due to the dimensions of the tip (1.1x3.0x7.5mm). It's not a problem of color. This model is shipped with a black or white adapter according to the color of the Chromebook.

     

    For information, here are the part numbers of the original ones:

    Spoiler
    KP.06501.005AC ADAPTOR.65W.19V.BLACK
    KP.0650H.006AC.ADAPTER.65W.19V.BLACK
    KP.0650H.007AC ADAPTER.65W.19V.WHITE
    France

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,017 Trailblazer
    Answer ✓

    Hello,

     

    You'll find a replacement AC adapter from your Acer store (100% compatible).

    About yours, it's probably due to the dimensions of the tip (1.1x3.0x7.5mm). It's not a problem of color. This model is shipped with a black or white adapter according to the color of the Chromebook.

     

    For information, here are the part numbers of the original ones:

    Spoiler
    KP.06501.005AC ADAPTOR.65W.19V.BLACK
    KP.0650H.006AC.ADAPTER.65W.19V.BLACK
    KP.0650H.007AC ADAPTER.65W.19V.WHITE
    France
  • Ijeva
    Ijeva Member Posts: 4 New User
    I lost mine and was able to buy a Universal charger from Amazon which works fine!